Terms of Service
Copperhead Plumbing & Heating provides heating, cooling, and related services subject to these Terms and Conditions. By scheduling service, requesting an estimate, or using this website, you agree to be bound by these terms. All services are provided based on information available at the time of service, and pricing, recommendations, and timelines may vary depending on site conditions, equipment availability, and scope of work. Any estimates provided are non-binding unless expressly stated in a written agreement. Customers are responsible for providing safe access to the work area and for disclosing any known conditions that may impact installation, repair, or maintenance services.
Payment and Fees
Payment is due according to the terms outlined on the invoice or service agreement. Late payments may be subject to additional fees. Credit card payments are accepted for customer convenience; however, Copperhead Plumbing & Heating utilizes a third-party payment processing provider that may charge a processing fee for credit card transactions. If applicable, this fee is imposed by the third-party processor and is not controlled by Copperhead Plumbing & Heating. Customers who wish to avoid this fee may submit payment via cash or check.
Warranties and Liability
Manufacturer warranties may apply to certain equipment and parts and are subject to the manufacturer's terms and conditions. Copperhead Plumbing & Heating is not responsible for failures caused by misuse, lack of maintenance, pre-existing conditions, or factors beyond reasonable control. To the fullest extent permitted by law, liability is limited to the cost of services provided. Copperhead Plumbing & Heating reserves the right to update or modify these Terms and Conditions at any time, with changes effective upon posting to this website.
A Reputation Built on Precision & Trust
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“Copperhead Plumbing, Heating, Cooling & Electrical is responsive, reasonably priced, and reliable. They have correctly identified and fixed various leaks that we’ve had in our home. We highly recommend them!”- Amy W.
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“We’ve used Copperhead since 2009. I recently moved and the shower did not get hot enough. Two polite and friendly Copperhead guys fixed the problem quickly and efficiently. They were professional and sympathetic and truly cared about fixing my issue.”- Kathleen B.
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“Copperhead was prompt, courteous, and very knowledgeable. Helped fix the wiring issues to get my new ecobee thermostat working and discussed options for replacing an ancient boiler system.”- Landon F.
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“- Scott H.
Been using CopperHead for our plumbing needs for many years. The office/phones are always able to take our call and have technicians available promptly. Their work is always first class!
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“After a heavy rain, my sump pump failed and my basement started flooding. Copperhead Plumbing arrived within 2 hours, diagnosed the issue, cleared out the water, replaced the sump pump, and installed new discharge piping. Saved my day.”- Barry F.
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“I’ve been using Copperhead for years. They are always quick to get me on the schedule when I have an issue and do great work. I’ve dealt with Kyle on multiple occasions and he is always very knowledgeable and helpful. ”- Todd H.
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“Highly recommended! Responsive, professional, and well-priced. Copperhead came out the same day I called and fixed my issue the same day.”- Sammy T.
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“I had a plumbing emergency. I couldn't find anyone who would come besides Copperhead. I'm glad I called them. They squeezed me in and came within the hour. They explained everything throughout the process and gave me an extremely fair price.”- Jen O.
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“Copperhead Plumbing is an excellent service. I have used them for heating and plumbing repairs, and now they just installed a 50-gallon gas water heater.”- Joseph S.