Terms of Service
Copperhead Plumbing & Heating provides heating, cooling, and related services subject to these Terms and Conditions. By scheduling service, requesting an estimate, or using this website, you agree to be bound by these terms. All services are provided based on information available at the time of service, and pricing, recommendations, and timelines may vary depending on site conditions, equipment availability, and scope of work. Any estimates provided are non-binding unless expressly stated in a written agreement. Customers are responsible for providing safe access to the work area and for disclosing any known conditions that may impact installation, repair, or maintenance services.
Payment and Fees
Payment is due according to the terms outlined on the invoice or service agreement. Late payments may be subject to additional fees. Credit card payments are accepted for customer convenience; however, Copperhead Plumbing & Heating utilizes a third-party payment processing provider that may charge a processing fee for credit card transactions. If applicable, this fee is imposed by the third-party processor and is not controlled by Copperhead Plumbing & Heating. Customers who wish to avoid this fee may submit payment via cash or check.
Warranties and Liability
Manufacturer warranties may apply to certain equipment and parts and are subject to the manufacturer's terms and conditions. Copperhead Plumbing & Heating is not responsible for failures caused by misuse, lack of maintenance, pre-existing conditions, or factors beyond reasonable control. To the fullest extent permitted by law, liability is limited to the cost of services provided. Copperhead Plumbing & Heating reserves the right to update or modify these Terms and Conditions at any time, with changes effective upon posting to this website.
A Reputation Built on Precision & Trust
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“Copperhead plumbing did a great job for us. We had a leak in a pipe inside a wall. They came out the same day in a few hours and were able to fix the entire thing in a few hours at a good price.”- Penny A.
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“I had a plumbing emergency. I couldn't find anyone who would come besides Copperhead. I'm glad I called them. They squeezed me in and came within the hour. They explained everything throughout the process and gave me an extremely fair price.”- Jen O.
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“We’ve been using Copperhead for many years. They always get someone here right away to address the issue. This last time, they found the problem and fixed it for us right away. Thank you, Copperhead!”- Joan M.
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“Our water heater decided it had enough on Xmas Eve. Luckily, Copperhead was available. In about 5 hours from the time I called, Kyle and James replaced our old water heater with a new Bradford-White. Thank you for looking out for us!”- Michael L.
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“Super polite and explained everything to me before doing any work. I always feel like I get good value for the money with Copperhead.”- Mary M.
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“After a heavy rain, my sump pump failed and my basement started flooding. Copperhead Plumbing arrived within 2 hours, diagnosed the issue, cleared out the water, replaced the sump pump, and installed new discharge piping. Saved my day.”- Barry F.
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“Copperhead Plumbing, Heating, Cooling & Electrical is responsive, reasonably priced, and reliable. They have correctly identified and fixed various leaks that we’ve had in our home. We highly recommend them!”- Amy W.
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“Cooperhead installed a whole-house filter for our well water. Arrived on time, was attentive to the details, and made sure we understood what he was doing during the process. We are very happy with both the work and the result.”- Walter M.
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“Copperhead did an excellent job replacing my tank gas water heater. This is the fourth time I have used Copperhead starting in 2018, and each time they have been prompt, neat, polite and efficient.”- Tim S.