Terms of Service
Copperhead Plumbing & Heating provides heating, cooling, and related services subject to these Terms and Conditions. By scheduling service, requesting an estimate, or using this website, you agree to be bound by these terms. All services are provided based on information available at the time of service, and pricing, recommendations, and timelines may vary depending on site conditions, equipment availability, and scope of work. Any estimates provided are non-binding unless expressly stated in a written agreement. Customers are responsible for providing safe access to the work area and for disclosing any known conditions that may impact installation, repair, or maintenance services.
Payment and Fees
Payment is due according to the terms outlined on the invoice or service agreement. Late payments may be subject to additional fees. Credit card payments are accepted for customer convenience; however, Copperhead Plumbing & Heating utilizes a third-party payment processing provider that may charge a processing fee for credit card transactions. If applicable, this fee is imposed by the third-party processor and is not controlled by Copperhead Plumbing & Heating. Customers who wish to avoid this fee may submit payment via cash or check.
Warranties and Liability
Manufacturer warranties may apply to certain equipment and parts and are subject to the manufacturer's terms and conditions. Copperhead Plumbing & Heating is not responsible for failures caused by misuse, lack of maintenance, pre-existing conditions, or factors beyond reasonable control. To the fullest extent permitted by law, liability is limited to the cost of services provided. Copperhead Plumbing & Heating reserves the right to update or modify these Terms and Conditions at any time, with changes effective upon posting to this website.
A Reputation Built on Precision & Trust
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“We’ve been using Copperhead for many years. They always get someone here right away to address the issue. This last time, they found the problem and fixed it for us right away. Thank you, Copperhead!”- Joan M.
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“We’ve used Copperhead since 2009. I recently moved and the shower did not get hot enough. Two polite and friendly Copperhead guys fixed the problem quickly and efficiently. They were professional and sympathetic and truly cared about fixing my issue.”- Kathleen B.
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“Fast, friendly, responsive. Came to my rescue in an emergency. Been using them for years, always satisfied. Highly recommend!”- Robyn D.
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“- Scott H.
Been using CopperHead for our plumbing needs for many years. The office/phones are always able to take our call and have technicians available promptly. Their work is always first class!
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“Copperhead did an excellent job replacing my tank gas water heater. This is the fourth time I have used Copperhead starting in 2018, and each time they have been prompt, neat, polite and efficient. I intend to call Copperhead for my future plumbing needs.”- Timothy S.
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“Copperhead was prompt, courteous, and very knowledgeable. Helped fix the wiring issues to get my new ecobee thermostat working and discussed options for replacing an ancient boiler system.”- Landon F.
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“After a heavy rain, my sump pump failed and my basement started flooding. Copperhead Plumbing arrived within 2 hours, diagnosed the issue, cleared out the water, replaced the sump pump, and installed new discharge piping. Saved my day.”- Barry F.
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“Super polite and explained everything to me before doing any work. I always feel like I get good value for the money with Copperhead.”- Mary M.
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“Copperhead Plumbing is an excellent service. I have used them for heating and plumbing repairs, and now they just installed a 50-gallon gas water heater.”- Joseph S.