Terms of Service
Copperhead Plumbing & Heating provides heating, cooling, and related services subject to these Terms and Conditions. By scheduling service, requesting an estimate, or using this website, you agree to be bound by these terms. All services are provided based on information available at the time of service, and pricing, recommendations, and timelines may vary depending on site conditions, equipment availability, and scope of work. Any estimates provided are non-binding unless expressly stated in a written agreement. Customers are responsible for providing safe access to the work area and for disclosing any known conditions that may impact installation, repair, or maintenance services.
Payment and Fees
Payment is due according to the terms outlined on the invoice or service agreement. Late payments may be subject to additional fees. Credit card payments are accepted for customer convenience; however, Copperhead Plumbing & Heating utilizes a third-party payment processing provider that may charge a processing fee for credit card transactions. If applicable, this fee is imposed by the third-party processor and is not controlled by Copperhead Plumbing & Heating. Customers who wish to avoid this fee may submit payment via cash or check.
Warranties and Liability
Manufacturer warranties may apply to certain equipment and parts and are subject to the manufacturer's terms and conditions. Copperhead Plumbing & Heating is not responsible for failures caused by misuse, lack of maintenance, pre-existing conditions, or factors beyond reasonable control. To the fullest extent permitted by law, liability is limited to the cost of services provided. Copperhead Plumbing & Heating reserves the right to update or modify these Terms and Conditions at any time, with changes effective upon posting to this website.
A Reputation Built on Precision & Trust
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“No heat in the basement, and these guys came through for me. Got the system up and running fast. Shout out to Sebastien real knowledgeable tech!!”- Bonny A.
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“I have used Copperhead several times now for plumbing repairs. The plumbers are always very professional and they do a fine job.”- Joseph P.
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“After a heavy rain, my sump pump failed and my basement started flooding. Copperhead Plumbing arrived within 2 hours, diagnosed the issue, cleared out the water, replaced the sump pump, and installed new discharge piping. Saved my day.”- Barry F.
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“Fast, friendly, responsive. Came to my rescue in an emergency. Been using them for years, always satisfied. Highly recommend!”- Robyn D.
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“Copperhead plumbing did a great job for us. We had a leak in a pipe inside a wall. They came out the same day in a few hours and were able to fix the entire thing in a few hours at a good price.”- Penny A.
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“I have been using Cooperhead Plumbing for a few years now . They are always prompt and professional. I always get an appointment within a few days and they always fix the problems the same day of service.”- Crystal R.
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“Copperhead Plumbing, Heating, Cooling & Electrical is responsive, reasonably priced, and reliable. They have correctly identified and fixed various leaks that we’ve had in our home. We highly recommend them!”- Amy W.
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“We’ve used Copperhead since 2009. I recently moved and the shower did not get hot enough. Two polite and friendly Copperhead guys fixed the problem quickly and efficiently. They were professional and sympathetic and truly cared about fixing my issue.”- Kathleen B.
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“Cooperhead installed a whole-house filter for our well water. Arrived on time, was attentive to the details, and made sure we understood what he was doing during the process. We are very happy with both the work and the result.”- Walter M.